At Aikyam, your privacy is our utmost priority. We understand that the protection of your personal information is important to you, and we are committed to maintaining the highest standards of confidentiality and security. This Privacy Policy outlines how we collect, use, and protect the information you share with us when you interact with our website or services.

By accessing our website or making a purchase, you agree to the terms of this Privacy Policy. We encourage you to review this policy carefully to understand how your information is managed.

Information We Collect

We collect personal information in the course of providing our services to you. The types of information we gather include:

• Personal Information: Name, email address, phone number, billing and shipping addresses.
• Payment Details: Credit or debit card information or PayPal account details when you make a purchase.
• Order Information: Details about your purchases, payment transactions, and support interactions.
• Technical Data: Information about your device, IP address, browser type, and browsing behavior on our website.

How We Use Your Information

The information we collect is used for the following purposes:

• Order Fulfillment: To process and complete your orders, manage payments, and ship your products.
• Customer Support: To address any inquiries, provide assistance, and improve your overall experience with us.
• Communication: To send you order updates, shipping notifications, and promotional content (with your consent).
• Website Improvement: To optimize the user experience, monitor website performance, and troubleshoot issues.

How We Safeguard Your Information

We take extensive measures to ensure that your personal information is protected:

• Encryption: Sensitive data, such as payment details, is securely processed using SSL encryptionthrough trusted payment providers like PayPal.
• Secure Servers: Our website utilizes secure servers to protect your information during transmission.
• Access Control: Only authorized personnel within our organization have access to your personal data, and we strictly control access based on role and necessity.

Sharing Your Information

We respect your privacy and will not sell, lease, or trade your personal information. However, we may share your data under the following circumstances:

• Third-Party Service Providers: We may share your information with trusted third-party partners (such as payment processors, shipping carriers, and email platforms) who assist us in operating our business. These partners are obligated to maintain the confidentiality of your information.
• Legal Requirements: We may disclose personal information if required by law, such as to comply with a court order, legal obligation, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that help us recognize your preferences and improve functionality. You can control or disable cookies through your browser settings, but doing so may impact certain features of our website.

Your Rights and Control Over Your Data

You have the right to access, correct, or delete any personal information we hold about you. You may also withdraw consent to receive marketing communications at any time by following the “unsubscribe” link in our emails or contacting us directly.

If you would like to request a copy of your personal data, update any information, or request that we delete your information, please get in touch with us at [your contact email] or [your phone number].

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. After this period, your data will be securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to check this page periodically for any changes.